Jon Lamb

San Antonio (Hybrid)

• —Equity partner and director over all delivery, support, sales, and financial operations for the public-sector and non-profit vertical.
• —Led GovCloud solutions that processed 500,000+ benefit applications and distributed $1.5B+ in social-assistance aid for the State of Michigan, City of San Antonio, and City of Dallas.
• —Co-originated the product concept behind Conductor, Kinetech's multi-program case-management platform and current flagship: one system that runs many programs instead of one app per program, with cross-program reporting and the ability to apply to multiple programs at once.
• —Primary product-feedback lead on the development team: review features pre-production, catch gaps against client objectives, escalate to the solution architect or UI/UX specialist. The seat closest to the user.
• —One of two Mendix-certified trainers in North America (INT, ADV, RAD). Designed and delivered internal training.
• —Embedded in the sales motion: pricing and scoping, RFP suitability and technical responses, and all product demos.
• —Run company financial operations: revenue forecasting, AR/AP, cash flow.

San Antonio · Progression: Project Control Analyst, Sr. Project Control Analyst, Financial Management Analyst, Specialist.

• —Managed project financials for a $1B+, ten-year federal engagement with 300+ personnel: revenue and cost forecasting, variance analysis, client reporting at scale.
• —Built complex Excel financial models and multi-source reconciliations from scratch; the team's go-to for financial template design. The foundation behind the reconciliation work on the billion-dollar relief program.

Social-assistance platforms — Government relief at scale

State of Michigan, City of San Antonio, and others. 500,000+ applications processed, $1.5B+ distributed. Led product discovery, development, training and support.

Habitat for Humanity — Application triage

San Antonio & Guadalupe Valley affiliates. Cut an 8–12 week review backlog to zero and took ~$145k a year out of operating costs. Led product discovery, development, support; in production nearly a year.

Michigan Rental Development — Affordable-housing underwriting & approvals

One workflow and one source of truth for a multi-step state review process, with the financial underwriting kept in Excel and scraped to a reportable database. The first client live on Conductor, our flagship. Led product discovery, development, support, and carried the sale.

UTA Community Ride — Ride reimbursement platform, Utah Transit Authority

GPS-verified rides with real payment rails (Dwolla), replacing a six-plus-week paper reimbursement. Multi-tenant, role-based, native iOS/Android. Wrote the winning RFP response and led product development, training and support, in roughly half the time and a third the cost of a failed first attempt.

Personal applications — built in 2026 on Claude Code

• Mise — Internal ops tool for a food business (web app) Mise (case study) →
• Good Heat — Storefront for a chili oil brand (iOS app) Good Heat (case study) →
• Stacking Wins — Behavioral coaching app (web app) Stacking Wins (case study) →
• Good Fold Shop — Farmers Market/Pop-up restaurant management (web app + iOS app) Good Fold Shop (case study) →