JL

Jon Lamb

  • 9+ years building software
  • 24+ apps deployed
  • 30+ apps supported
  • Hundreds of thousands of users served
Positioning triangleUser, builder, and designer at three corners, with my position weighted toward user empathy.

Work

Emergency aid software during COVID. The platform moved close to $1.5 billion, and it's where I learned to be a product manager.

  • Close to $1.5 billion moved — half a million households, a million people.
  • One creditor view that served staff and creditors at once, no duplication.
  • The reconciliation seat on a billion-dollar program — making the numbers tie out.

The internal tool I built to run Good Fold. Tasks, recipes, and the operating system for a two-person company.

  • Paste an agenda in once — it breaks itself into tasks and spreads them across the week.
  • Recipes modeled as a process, linked to tasks with their whole history.
  • Rebuilt from scratch, solo, once Claude Code got good.

Habitat for Humanity

Application triage.

Read the case study →

Michigan Rental Development

Affordable-housing underwriting & approvals.

Read the case study →

UTA Community Ride

Ride reimbursement platform, Utah Transit Authority.

Read the case study →

Good Heat

Storefront for a chili oil brand, shipped to the App Store.

Read the case study →

Stacking Wins

Behavioral coaching app.

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Good Fold Shop

Ran a pop-up food business: order-taking, live iOS payments, the kitchen.

Read the case study →

Résumé

Experience

Kinetech CloudDirector, Public Sector & Non-Profit · Equity Partner

May 2017 – Present

Equity partner and director over all delivery, support, sales, and financial operations for the public-sector and non-profit vertical.

AccentureClient Financial Management Specialist

Apr 2011 – May 2017

Managed project financials for a $1B+, ten-year federal engagement with 300+ personnel.

Skills

  • Building, AI-native: Deployed apps built with Claude Code as the primary tool, in Next.js, Python, TypeScript, and Supabase, deployed on Vercel with Stripe, Shippo, Cloudflare, Netlify, and AWS in the mix. AI integrated at the API level (Claude, OpenAI, Gemini); prompt engineering; early enterprise AI adopter and internal champion.
  • Enterprise / Mendix: Certified Expert; one of two RAD/INT/ADV trainers in North America.
  • Product: Jobs-to-be-done, case management, social-assistance program design, reporting & analysis, running support.
  • Foundation: Finance (BS Finance; six years of financial management at Accenture).
  • Leadership & translation: Cross-functional leadership, client delivery, internal training, moving cleanly between executive, technical, and end-user audiences.
  • Learning: A daily reading habit, converted into working frameworks I use and teach. JTBD, Dalio's altitude, Bezos's two-way doors, etc.

Education

Wake Forest University BS, Finance · Minor in Entrepreneurship · 2006–2010

Certifications

Mendix Certified Expert · Certified Trainer (RAD, INT, ADV) — one of two in North America.

Let’s talk.